Eye Physicians of the East Bay  
     
     
Frequently Asked Questions
Frequently Asked Questions
Online Consultation

This service, for established patients, is available to obtain the individualized medical advice you need without having to come into the office. Obviously this only works for information sharing, not for physical exams!

Access is available through registration on this site. After registering the office will confirm that you are an established patient and then activate your Online Consultation privileges. This process may take up to 2 business days. You will receive an email confirmation when your registration is "active." You will also be presented with a "Terms of Service" agreement which explains your responsibilities and my responsibilities regarding online communication. Once you have accepted this agreement, you will have access to the form to request personalized medical advice online. Just log in and follow the directions.

There is a set fee ($25)for this service which will be charged to your credit card if I determine that your question can be adequately addressed on line and provide a response. If I feel that the topic can NOT be adequately addressed in this manner, you will receive a reply to that effect, and your credit card will NOT be charged.

Secure E-mail Messaging

This service is for established patients. If you would be new to the practice, we ask that you call and speak to a staff member, as there is specific information that we must get from you to meet your needs.

Secure messaging works a lot like email and can be used to request appointments, request prescription refills (though if you receive medications from a local pharmacy, a call there to initiate the process is faster), or to ask a general question of my office staff or nurse.

Messages are checked just once daily when we are in the office, and must not be used for urgent matters.

The difference from email is that this is secure and encrypted. This means that the actual message doesn't "live" in your email file to be discovered by your family or employer. You access it directly from the website, and can do so from any computer, even when you are away from home.

You must register and log in to use this service. After registering the office will confirm that you are an established patient and then activate your secure email privileges. This process may take up to 2 business days. You will receive an email confirmation when your registration is "active." Please call Medem if you are having any technical difficulties at 1-877-926-3336. (Tell them I sent you!)

Dr. Jane Loman

About Dr. Loman

Dr. Loman is a Magna Cum Laude honors graduate from the University of Pennsylvania where she received a Bachelor of Arts in Biological Basis of Behavior and a minor in comparative literature. She also received her medical degree at the University of Pennsylvania and did her residency training at the Tufts - New England Eye Center in Boston, Massachusetts where she received the Preefer Award for research excellence.

Dr. Loman also completed a glaucoma fellowship at the University of California, Los Angeles Jules Stein Eye Institute and specializes in complex glaucoma and cataract surgery. She went on surgical eye missions in El Salvador and loves to travel to learn about different cultures.

Specialties

Glaucoma Consultations and Surgery
Comprehensive Ophthalmology